For Customer Satisfaction

Where there are temptations, there must also be control. Jan Špáta and inspectors from the consumer council of communist Czechoslovakia’s national committees visit butcher shops in Prague 2. However, his film survey does not examine dishonest vendors, but rather the characters of customers, emphasizing the active role of citizens in dealing with dishonesty. Only customers who defend their interests can ensure that the price we pay for our passivity is as low as possible.

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