Customer Wars68%
TV
2022-11-15
Reality
Documentary
Ratings
Combined
67.5
%
3 sources
IMDb
6.6
/10
179 votes
Trakt
67
%
53 votes
TMDB
71
%
8 votes
With supply chain shortages, prices skyrocketing and more shoplifting than ever before, positive customer relations are nearly impossible. “Customer Wars” spotlights the conflicts that arise when disgruntled and irrational customers come face-to-face with the employees doing their best to take care of their needs. From fiery exchanges at the fast-food drive thru to loss-prevention brawls, this series proves once and for all that “The customer is always right” is the exception rather than the rule.
View watch stats for Customer Wars →Status
Returning Series
Seasons
8
Episodes
120
Studio
Country
United States of America
Languages
French, English
Created by
Season 1
- 1 Everything Must Go A woman vandalizes a New Jersey convenience store by randomly sweeping items off the shelves; a rideshare driver in Florida is pushed to the brink by a rude and unsanitary rider.
- 2 Extra Special Delivery Customers brawl over an all you can eat crab legs buffet in Queens, NY. Trash talking between two groups of diners at a pancake house in Texas comes to blows. A man infuriates oth…
- 3 The Last Straw A man in Florida attacks a fast food cashier apparently over a lack of available straws. A grounded passenger in Texas gets a serious comeuppance after slapping an airline employe…
- 4 Slippery Customer Supermarket loss prevention officers try to wrangle an accused teenage shoplifter. The owner of a watch shop fights off two masked robbers. A woman attempting to buy alcohol at a …
- 5 You're Out! A delivery driver falls through a plate glass window at a New York pizza parlor; a concert goer in Toronto is accused of throwing a glass container at the stage; a robbery attempt…
- 6 Full Moon Brawl One customer's kind gesture sparks an all-out brawl in a Florida convenience store; cops are called after shoppers duke it out over toilet paper; a retired police officer in Calif…
- 7 Deli Derriere In a Michigan grocery store, a woman frustrated with the deli counter wait-time displays her derrière; fists fly at a luxury resort in Rio when one couple doesn't get their way; o…
- 8 Shoplift Til You Drop A shoplifter takes on a security guard in Oregon; a brawl breaks out in a parking lot in Illinois as thousands of concert goers try to leave at once; an emergency room doctor's ho…
- 9 Beer Run A woman in Idaho tries to steal a chainsaw by stuffing it in her pants; disgusted customers watch a woman eat directly from the serving ladle at restaurant buffet; a teenager stru…
- 10 Haircut 911 A customer fights a raging fire in a New Jersey superstore. A mother in Massachusetts calls 911 on her son's barber. Late-night brawlers in Maryland end up crashing through a stor…
- 11 Fast Food Freakout At a fast food restaurant in Florida, a customer acts out after claiming to witness unclean behavior from an employee; a jewelry shop owner wrestles with a robber wielding a large…
- 12 Baseball Brawl A man accused of cutting in line at a drive-thru has to contend with an angry local; a brawl breaks out at a baseball game in Philadelphia when a sports fan is blocked from leavin…
- 13 Lip Service An Ohio customer fights fast food employees, apparently over a customized drink; a Scottish man has trouble ordering at an Alabama drive-thru; at a New York diner, a server tells …
- 14 Nail Salon Nightmare In Florida, a couple is booted from a flight after allegedly refusing to follow instructions; a young girl in California finds herself stuck in a gumball machine; a hatchet-wieldi…
- 15 No Backup Needed At a fast food restaurant in South Carolina, a man stands up to a customer and things become physical; when two rowdy spring breakers cause some trouble at a beach in Florida, a l…
Season 2
- 1 Rage Against the Rideshare Driver A stubborn moviegoer refuses to give up his seat, causing employees to stop the movie and intervene; a woman throws a tantrum after being ordered off a flight for not complying wi…
- 2 Mid-Air Scare A plate shatters on a woman's face during a brawl over restaurant seating; a man wreaks havoc in a video game store over their return policy; a delivery driver falls into a 13-foo…
- 3 Courage on Tap A customer causes chaos with a fire extinguisher; a man renting out his luxury car for the day finds it at a body shop; a bar patron keeps his cool in the face of an armed robber;…
- 4 Didn't Nail It A Los Angeles woman confronts a nail technician over an alleged lazy manicure; a violent brawl erupts over a closed-off seating section at a restaurant chain in Texas; a man attac…
- 5 Cart Crusader An irate resident in Omaha, Neb., intentionally strides through freshly poured cement; in Miami, Fla., a disruptive passenger who refuses to switch seats on a commercial flight ca…
- 6 Chaos on the Conveyor Belt A woman demands a refund, allegedly after hearing Spanish at her local pizzeria; a donut shop customer hurls a pot of coffee at an employee during an argument over her order; a br…
- 7 Fast Food Frenzy A brawl erupts in a restaurant between employees and a customer; a car rental agent deals with a difficult customer; a delivery driver's car is stolen; a pro wrestler and a specta…
- 8 Brawl at the Mall Passengers try to vote a disruptive woman off a plane; a brawl breaks out after someone allegedly cuts the line; a woman's finger gets stuck in a cart; a customer risks his life t…
- 9 Robot Run In Nashville, Tenn., a dissatisfied restaurant patron tests the tolerance of her fellow diners; a tech-savvy New Yorker sends his robot to fetch fish food, delighting a pet store …
- 10 A Rude Awakening In Brookhaven, Penn., a pizza delivery man helps police apprehend a suspect; in Philadelphia, a gas station customer rudely wakes up a napping cashier; a store clerk in Los Angele…
- 11 Drama at the Drive Through In Swampscott, Mass; a woman and a contractor face off over noisy construction in her neighborhood; after reportedly being told it's too early to order a chicken product a woman a…
- 12 Don't Mess With Grandma In Fort Lauderdale, Florida, tempers flare during a flight's deboarding process as an impulsive passenger attempts to force his way down the aisle. In Cherry Hill, New Jersey, a m…
Season 3
- 1 Can't Fight this Ceiling In Las Vegas, a rideshare driver and passenger get into a heated altercation over an alleged door slam. In Akron, Ohio, a cashier lifts her shirt and flashes a customer mid-argume…
- 2 Too Hot to Handle In Orlando, FL, a passenger makes a scene in the aisle after being asked to leave the plane; a pickup truck at a drive thru window suddenly becomes engulfed by flames.
- 3 Dumpster Dive In Oakland, California, a disagreement between two employees culminates in a dramatic tug of war with one employee's hair; at a Texas airport, a passenger goes on a tirade after b…
- 4 Cruise Blues A fight breaks out at a restaurant in Miami, Fla., after employees throw cups at an allegedly disruptive customer; a man is accused of stealing the items he just purchased in a ho…
- 5 Baggage Claim Brawl In Norman, Oklahoma, a delivery driver goes all out in an attempt to find a customer's missing package; in Rye, N.Y., amusement park goers find themselves stuck on a malfunctionin…
- 6 Foul-Mouthed Flier On a flight bound for Austin, TX, a passenger goes on a foul-mouthed tirade after being asked to watch his language. An apparently armed man strikes out at a nail salon in Georgia…
- 7 Customer Support A hungry customer at a Florida restaurant draws the ire of other customers; Police confront a young man with a gun inside a Wisconsin Convenience store; purported seating kerfuffl…
- 8 Runway Rage In Philadelphia, a disruptive passenger is removed from an airplane; a fight breaks out at a local bar in Hill City, S.D.; football fans heading to a match in West Sussex, England…
- 9 Bar Blunder In Baltimore, a verbal argument between two groups of diners escalates when a man throws a drink in a woman's face; at a nail salon in Akron, Ohio, a complaining customer gets in …
- 10 Rideshare Rage In Parma, Ohio, a dissatisfied customer at a fast food restaurant throws her food at an employee; in the Bronx, N.Y., a rideshare passenger goes on a tirade apparently after learn…
- 11 Suds and Spats A customer calls the police over a dryer dispute; a fast-food customer demanding a refund slaps an employee; an alligator wrestling show takes a terrifying turn; a dispute erupts …
- 12 Con Catastrophe In a drug store in Malibu, an employee confronts a man about his service dog's behavior; police in Florida report to a big-box store and detain a woman who employees claim scanned…
- 13 Unhappy Customer Two passengers deal with flight delays in very different ways; in Groves, Texas, a carnival worker dangles from a ride 30 feet in the air while trying to keep a young rider safe; …
- 14 Escalator Escapade A woman takes issue with a mouse and spots in a restaurant; a suspected shoplifter goes to great lengths to avoid arrest;a fair ride goes terribly wrong; an argument over cold fre…
- 15 Subway Scuffle In New York City, a bike on the subway starts a brawl; on a plane taxiing in Philadelphia, a desperate passenger threatens to relieve herself in the aisle; a festival ride in Trav…
- 16 Cool as a Cucumber In Seattle, a restaurant owner confronts a woman accused of trying to leave without paying her tab; a rideshare driver in Washington D.C. remains very cool under extreme pressure;…
- 17 It's All Downhill From Here In Albuquerque, N.M., a passenger's behaviour causes the crew to divert a flight; a downhill chase ensues in Park City, Utah, after a skier is called out for his rude behaviour on…
- 18 Emergency Exit A bus driver on the job in Las Vegas speaks his mind; in Atlanta, an altercation during the breakfast rush at a drive-thru escalates to a dangerous point; a zoo visitor in Indones…
- 19 High Anxiety At a pawn shop in Maine, two men reach an unlikely agreement about an allegedly ill gotten bicycle; in Florida, a drive-thru worker takes issue with a customer's allegedly noisy c…
- 20 Argument in the Air A heated argument breaks out on a mid-air flight to Los Angeles. In Wisconsin, an alleged shoplifter leads police on a wild chase. At a sandwich shop in California, a woman takes …
- 21 Just Plane Wrong Parents in Florence, Ky., find an unexpected and unpleasant surprise in their child's chicken nuggets; an overbooked flight in Chicago leads to the forced removal of an unwilling …
- 22 Not a Dog Person In Delaware, a restaurant customer takes issue with the proximity of a man's service dog; in Minnesota, a customer loses control of his vehicle at a car wash; disappointment with …
- 23 Construction Crusaders In Bakersfield, Calif., a pair of heroic contractors helps a homeowner recover a bike taken from her yard; an angry customer in Bay Shore, Long Island blames a fast food restauran…
- 24 Drive-Thru Debacle In Augusta, Ga., disaster unfolds as a truck attempts to purchase food at a drive thru; at a Dallas airport, a passenger's rudeness sparks a chaotic brawl among travelers; in Melb…
- 25 Homeowner vs. Handyman In Coram, N.Y., a homeowner confronts a handyman over his allegedly unsatisfactory work; in Oakland, Calif., a heated argument between two women on a train spins out of control; a…
Season 4
- 1 Scuffle on the Slopes In Texas, an angry cell phone customer wreaks havoc in a store with a metal stool. A mistaken assumption creates an awkward situation for a food delivery worker in Maryland. In Fl…
- 2 Delivery Disaster At an Atlanta Airport, a woman berates airline staff after apparently being removed from her flight. In Covington, Georgia, a delivery driver rushing to drop off a package makes a…
- 3 Convenience Store Chaos In Kansas City, Mo., a convenience store clerk and a customer get into a heated and prolonged confrontation; in North Carolina, two sibling whitewater rafting guides physically ri…
- 4 Stadium Scramble In Lebanon, Ore., a pay-it-forward chain at a coffee shop drive-thru gets derailed when a customer is accused of cutting the line;
- 5 Public Transit Peril An employee of a Minnesota big box store confronts a customer about her receipt; an argument on a public bus in Houston takes a shocking turn when shots are fired.
- 6 Retail Rampage Two customers confront store employees about their meal at a sandwich shop; A man pays a serious price after trying to snatch a bus passenger's bag; A drugstore customer uses the …
- 7 Shopping Bag Shenanigans At a big box store in Encino, California, a customer fumes as an item she purchased is no longer in her shopping bag. In Saugus, Massachusetts, a man relaxing in the jacuzzi is sh…
- 8 Out of Order Tempers flare when a Los Angeles drive thru's cashless payment system goes down. In South Africa, a tour bus full of tourists take cover from an aggressive elephant. A woman in In…
- 9 Boatside Brawl At a Dallas airport, confusion over seating on a plane ends with police intervention; a dispute over boat parking in Montgomery, Ala., leads to a huge brawl on the docks; a ridesh…
- 10 Coffee Conundrum Spotlighting the conflicts that arise when disgruntled and irrational customers come face to face with the employees doing their best to take care of their needs.
- 11 Fast Food Fury At a fast food drive thru in Iowa, a customer's tone when trying to retrieve his debit card leads to a tense conflict with employees.
- 12 Haircut Heroes At a diner in Breaux Bridge, Louisiana, a canceled order leads to a confrontation between two customers and an employee. Two hammer-wielding robbers break into a London antique sh…
- 13 Passenger Pandemonium On a runway in Los Angeles, California, travelers get annoyed at a passenger who appears to be disruptive.
- 14 War of the Words On a bus in Maryland, a heated argument between two passengers escalates to a dangerous breaking point.
- 15 Shift Showdown At a convenience store in Reno, Nevada, a shift change between two employees escalates into a heated argument.
- 16 Parking Lot Lesson In a parking lot in Pascagoula, Mississippi, a customer in a wheelchair confronts another who he believes is blocking access to his wheelchair ramp.
Season 5
- 1 Wild Horse Chase Tensions rise at a pet grooming business in Miami; mounted police pursues a suspect shoplifter.
- 2 Takeout Trouble A customer's demand for a refund spirals into a heated back and forth with employees.
- 3 Ferris Wheel Fiasco A commuter must contend with another passenger's feet on her seat.
- 4 Flying Plates and Punches Spotlighting the conflicts that arise between irrational customers and the employees helping them.
- 5 Taxi Terror An employee faces off with a customer over some apparent confusion about the cost of a repair.
- 6 The Naughty List A customer attempts to return a card without a receipt; a fight between two women turns physical.
- 7 Escalation at the Airport A lifestyle vlogger's filming of her visit to a nail salon sparks a confrontation with employees; a flight cancellation leads to a heated exchange between two passengers and airpo…
- 8 Grandma to the Rescue A resort guest's confrontation with a group of performers escalates into an explosive altercation; chaos ensues when two alleged shoplifters are locked inside by a security guard;…
- 9 Difficult Delivery A delivery driver must contend with a customer dissatisfied with how his package was delivered.
- 10 Barbershop Revenge At a gym in Nebraska, a professional trainer's workout session is disrupted by unwanted advice; at a fast food restaurant in Kentucky, a disagreement between a customer and employ…
- 11 Runaway at the Rodeo At a rodeo, in Sisters, Oregon, chaos erupts as a 1,400-pound bull breaks free, sending fans scrambling; in Carbondale, Illinois, an employee vents about a tense confrontation wit…
- 12 Movie Theater Madness At a movie theater in Vero Beach, Florida, the alleged disruptive behavior of two women escalates when the police arrive; on a packed train in New York, New York, a back and forth…
- 13 Vacation Gone Wrong At a resort, a man's alleged remarks lead to a violent altercation with other vacationers.
- 14 Superstore Sprinter Outside a superstore in Kent, Washington, a shoplifting suspect is confronted by police.
Season 6
- 1 Tables and Tiaras In Toronto, Canada, confusion over handicapped accessibility on a streetcar causes tempers to flare. In Charlotte, North Carolina, an amateur fashion show devolves into an all-out…
- 2 Sting Operation In Florida, a dress-shop employee suspected of taking money from the cash drawer is confronted by police. In a Charlotte fast-food restaurant, employees attempt to remove two argu…
- 3 Do Not Disturb In Allen, Texas, a parking lot dispute turns into a bizarre tirade of passive-aggressive insults. At a luxury hotel in West Palm Beach, Florida, an unruly guest clashes with staff…
- 4 Passenger Problems On a bus in Los Angeles, California, tensions rise over a woman's refusal to give up her seat to accommodate a passenger using a wheelchair. In West Palm Beach, Florida, a woman f…
- 5 Customer to the Rescue At a restaurant in Washington, a customer who's upset over a pick-up order begins directing her anger at the staff, prompting a nearby diner to intervene; in New York City, a ride…
- 6 Doorstep Justice In Orem, Utah, tempers flare when a neighbor lashes out at a construction crew for playing music while they work; in Hollywood, Fla., a shoplifting suspect flees from police, lead…
- 7 Calling Corporate! A Texas woman exchanges words with the manager of a fast food chain after she claims to find something she shouldn't in her mac and cheese; a sheriff struggles to arrest a drunk p…
- 8 Exit, Stage Left On a New Jersey train, a rider refuses to move their bag, angering other passengers; at a Florida airport, police are called to handle a disruptive passenger; across the country, …
- 9 Refund Rage At a California bar, a disagreement over how a customer responds to a server quickly escalates. In a New York rideshare, a passenger's interaction with the driver causes the trip …
- 10 Pay Now, Eat Later At LAX, a woman speaks disrespectfully to a man and his family, prompting him to confront her. A customer and a restaurant manager get into a heated argument over the restaurant's…
- 11 Bumper Sticker Pickle In New York City, a passenger calls the police on a rideshare driver after he refuses to play music and outside a supermarket in Oregon, a bumper sticker on a customer’s car cause…
- 12 Disturbance at the Gate In Utah, a snowboarder accidentally finds big trouble when he takes a shortcut off a trail and a couple at a Tampa airport is denied boarding after allegedly causing a disturbance…
Season 7
- 1 Regretful Robber In Toronto, Canada, a fast-food customer berates the kitchen staff over his order and in Jupiter, Florida, a customer confronts a delivery driver who is unable to hand over her pa…
- 2 Diner Disruption At a 24-hour diner in Florida, a woman accuses another customer of being too loud and on board a plane at a Fort Lauderdale airport, police attempt to resolve a seat dispute with …
- 3 Fearless in a Food Truck In Florida, a couple's dispute at a movie theater escalates to a call for police assistance and in Taiwan, café customers are thrown into a panic when a massive earthquake hits th…
- 4 Go Home or Go to Jail At a North Carolina restaurant, a woman demands more hot sauce for her to go order causing some friction with the staff and other patrons and a bar fight in Washington between mul…
- 5 Security Snag At a Key Largo resort, officers are called to handle a couple who are allegedly causing a disturbance and at an airport in Florida, TSA agents attempt to stop a passenger who's ac…
- 6 License to Rage In California, a flower shop owner livestreams a tense standoff with a customer who appears to deny a simple request.
- 7 Train Tantrum A passenger, allegedly unable to access the bathroom, causes a disturbance and a pilot calls police to deal with an unruly passenger.
- 8 Locked In In Eustis, Florida, a fast-food worker deals with an unreasonable complaint from customers and at a movie theater in Manchester, Connecticut, a dispute over assigned seating spark…
- 9 Drift & Drama At an event in New Jersey, a clash between a few spectators escalates into a full-blown brawl.
- 10 Ketchup Chaos On a cruise ship in Miami, Florida, a bar side dispute takes a messy turn when a woman douses a fellow passenger in ketchup.
- 11 Chairlift of Doom In Fort Lauderdale, Florida, a customer clashes with a fast-food employee over an unsatisfactory meal and at an airport in Orlando, officers step in when a disgruntled passenger i…
- 12 Caught in the Act In Maryville, Tennessee, a man in a wheelchair confronts two customers for blocking a handicap ramp and at a fast-food restaurant in College Park, Georgia, an employee is reported…
- 13 Not Your Lucky Day At a gas station in Romeoville, Illinois, an argument breaks out when an employee refuses to cash a customer’s lottery ticket and in Palm Beach, Florida, police officers are calle…
- 14 Sky High Scare In San Antonio, Texas, a couple clashes with a grumpy gate agent after they are denied boarding and in Interlaken, Switzerland, a hang glider’s first flight turns into a nightmare…
- 15 Card Declined At a coffee shop in New York City, a conflict over a customer’s conduct escalates into a chaotic fight with an employee.
- 16 Porch Pirate Payback In Duluth, Georgia, an officer catches a customer allegedly using a borrowed police badge to get free snacks and in Lancaster, Pennsylvania, a driver jumps into her car mid-tow an…
- 17 Surfer Standoff Aboard a plane departing from Nashville, a man films as another passenger confronts him about their seating arrangement.
Season 8
- 1 Flightless and Furious In Maryland, a delivery worker's sharp turn catches his co-worker off guard and at the Tampa airport, a passenger who's upset at missing her flight is confronted by police.
- 2 Game Over At an amusement park, police officers confront a couple causing a disturbance.
- 3 High Stakes Heist On an airplane in Los Angeles, two friends are confronted by the flight crew.
- 4 Iced Out A woman becomes upset after hearing a group of tourists speak in their language.
- 5 Fired Up In Orlando, Florida, a tense standoff unfolds in a convenience store.
- 6 Don't Look Up At a restaurant in Texas, a melee erupts after a patron is allegedly served the wrong type of salsa.
- 7 Room Ragers At a baseball game, a confrontation between an employee and fans turns into a physical altercation.
- 8 Clocked Out At a restaurant, the police intervene because a fired employee refuses to leave the property.
- 9 Trespass Trouble In Oakland, a customer who stops the line sparks a verbal argument with other customers.
- 10 Commuter Combat A motorist brandishes a knife at a semi driver after they collide on an Albuquerque highway and police in Ohio utilize multiple PIT maneuvers during a high-speed chase.
- 11 Birthday Blowup In Enfield, Connecticut, a checkout line mess sparks a confrontation between customers and in Naples, Florida, police question a woman celebrating her birthday after she's asked t…
- 12 Camp Confrontation At an Oregon summer camp, an employee confronts a delivery driver, and simple questions quickly turn into a heated clash and on the Los Angeles Metro, a mysterious argument betwee…
- 13 Noise Nonsense In Chappell Hill, Texas, a fast-food employee is confronted after a customer believes he was commenting on her weight and in Joliet, Illinois, an early-morning noise complaint at …
- 14 Pizza Police In a Florida neighborhood, police answering a call about an alligator loose in a neighborhood intercept a woman trying to deliver pizza to a customer. At a pro football game in L.…
- 15 Supermarket Showdown
- 16 Episode 16
- 17 Episode 17
Specials
- 1 Top 10: Fight Club Customer satisfaction isn't always guaranteed in this top ten episode of Customer Wars, especially if there are fists involved.
- 2 Top 10: Hands Off Spotlighting the conflicts that arise when disgruntled and irrational customers come face to face with the employees doing their best to take care of their needs.
- 3 Top 10: Complaint Department In this top ten special of Customer Wars, irate patrons received poor service and they're not afraid to shout about it.
- 4 Top 10: The Waiting Game On this top ten special of Customer Wars, patience is a virtue. And it's something all these customers are running out of.
- 5 Top 10: Food Fight Patrons take hangry to a whole new level in a special look back featuring the top ten most memorable food related incidents of Customer Wars.
- 6 Top 10: Running Interference Sometimes you have to take matters into your own hands, and on this top ten countdown special, these busybody customers do just that.
- 7 Top 10 Moments of 2023 You can't always get what you want, and in this top ten year-end special, these customers aren't happy about it.
- 8 Top 10: Labor Pains See what happens when employees get fed up and totally snap in this top ten special of Customer Wars.
- 9 Top 10: Emergency Exit On this top ten countdown special, patrons cause a scene and are shown the door in dramatic fashion.
- 10 Top 10: Police Intervention Calling 9-1-1 is just the beginning of the drama that goes down on this top ten special of Customer Wars.
- 11 Top 10: Special Delivery Customer service has a different definition in this top ten special. See what happens when package deliveries don't go as expected, and how these delivery drivers and customers de…
- 12 Top 10: Commuter Crashouts Taking mass transit can be risky, and occasionally downright dangerous on this top ten episode of Customer Wars.
- 13 Top 10: Power Struggle Features the most unforgettable showdowns where customers took their demands to jaw-dropping extremes. From shoppers who refused to take “no” for an answer to diners pushing the l…
- 14 Top 10: Epic Fails Count down the most unforgettable moments when things went hilariously—and sometimes disastrously—off course. This episode highlights real-life blunders caught on camera.
- 15 Top 10: Edge of Mayhem From terrifying falls and dangerous dinners to a tiny taste of terror, these customers risked it all for a good time in this top ten episode of Customer Wars.
- 16 Top 10: Biggest Blunders Little mistakes made a huge impact on this top ten episode of Customer Wars
- 17 Ttop 10: Split Second Survival When life let them down, these customers made a run for it. This is the top ten survival-mode moments of Customer Wars
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